Wednesday, August 26, 2020
Webex Contact Center AI
This infographic shows how Cisco Contact Center solutions use AI and Webex Teams to route customers to the right agent and provide agents with all the data they need to deliver an outstanding CX. Please contact us for more information about Cisco Contact Center solutions and Webex.
Lenovo launches EdVision, a program that will help schools transition to e-learning
This blog post features information about how Lenovo's EdVision program is bringing technology to underserved areas so that educators can roll out distance learning programs. It also features a link to Lenovo's EdVision page for further information. To learn more, contact us!
Lenovo EdVision Program Brochure
This brochure explains how Lenovo EdVision streamlines the digital learning process, helping educators to make the transition into e-learning seamlessly as they roll out new technology at scale. Contact us today for more information.
Tuesday, August 25, 2020
Top signs to know you've outgrown basic email marketing
The time of blast email marketing is over. As both the marketplace and available technology evolve, so does the marketing needs of your business. New technology like Dynamics 365 offers an automated marketing solution to help even small businesses deliver the personalized content customers have come to expect. Contact us today to learn more about how you can integrate Dynamics 365 and provide the experience your customers deserve.
View: Top signs to know you've outgrown basic email marketing
Top signs to know you've outgrown basic email marketing
The time of blast email marketing is over. As both the marketplace and available technology evolve, so does the marketing needs of your business. New technology like Dynamics 365 offers an automated marketing solution to help even small businesses deliver the personalized content customers have come to expect. Contact us today to learn more about how you can integrate Dynamics 365 and provide the experience your customers deserve.
View: Top signs to know you've outgrown basic email marketing
Lackluster Teamwork? Tips For Boosting Performance
How can you improve teamwork for your team? And what does successful teamwork look like for employees across different generations? Research shows that regular constructive feedback is key to making employees feel that their contributions are valued, especially among younger workers. This in turn translates to increased motivation among all employees and a reinforcement of the team's core values. Check out this article for more on how to help engage your employees and facilitate better teamwork.
Customer Story: Clifton Coffee Overview
For Clifton Coffee Roasters, the first step to growing their business was to improve internal communication within the company. In the past, communication among team members was extremely disjointed, so it was challenging for team members to connect in an efficient manner. And as the business expanded and more employees were onboarded, the communication breakdown became even worse.
Enter Teamwork solutions from Microsoft. With a streamlined communication strategy that provided a single hub for company resources and multiple methods for team members to connect no matter where they were individually located, Clifton Coffee Roasters was able to grow into one of the UK's premier coffee companies. Contact our team to see how we can help transform your business with an upgraded teamwork platform.
Microsoft Dynamics 365 for Marketing
Marketing automation offers the best of both worlds by increasing productivity while decreasing overhead. Running your marketing efforts through a single, concise dashboard helps your sales reps prioritize their efforts towards the most promising leads. Check out this infographic and contact us today to learn more about how Dynamics 365 for Marketing can get you started building strong relationships with the right customers.
Software Reviews Head-to-Head: Web Conferencing — Webex Meetings vs. Zoom
This report compares Webex with Zoom, examining factors within the following categories: product performance, vendor capability, product features, and emotional footprint. For more information about Cisco Webex, please contact us.
View: Software Reviews Head-to-Head: Web Conferencing — Webex Meetings vs. Zoom
Wednesday, August 19, 2020
Lenovo Rise of Smarter
The video, "Lenovo Rise of Smarter" offers a glimpse of how, through AI, Lenovo is building smarter solutions for things that matter. Regardless of type of industry or degree of challenge, Lenovo rises to the occasion to deliver more. Contact us today for more information.
Webex Calling Center
This eBook explains how the Webex Contact Center leverages technology to help every agent and every customer—ultimately enabling enriched customer engagement experiences between businesses and their customers. Contact us today for more information on Webex Contact Center.
How to determine the right CRM and marketing automation for SMBs
With the right CRM and marketing automation solutions in place, you can grow your business and understand customers better. CRM technology can help you build customer relationships and improve performance. And marketing automation can help you to nurture these relationships, plus gain insights to make smarter marketing decisions. But before you invest in these tools, it's important to understand your business needs and the solution capabilities.
At Coastal Computer Systems Inc., we specialize in integrated sales and marketing tools that can help you increase sales and deliver better customer experiences. Check out this article for tips on selecting CRM and marketing automation tools. And give us a call! We'd be glad to help you find the best solutions for your business.
Tuesday, August 18, 2020
Customer story: Swarovski boosts global sales and marketing with Microsoft Dynamics 365
Coordinating teams and tools can be difficult, especially for global brands. That's why Swarovski is letting go of its multiple sales tools in favor of a single, cohesive, connected system. Check out this video to learn more about Swarovski's journey to a more integrated sales force with Dynamics 365.
Customer Story: Clifton Coffee
Clifton Coffee Roasters (CCR) is a popular coffee company that profited from the recent boom in café culture. As Clifton Coffee Roasters' business grew, so did the company leaders' ambitions. They credit digital business and communication tools from Microsoft with helping them to grow and scale their business. Now, they provide additional services like technical support and delivery service to coffee shops across the UK. Check out this video to see how Clifton Coffee Roasters upgraded their teamwork strategy to grow their business.
Wednesday, August 12, 2020
We All Knew Tech Would Make Work Better
By 2025, 75% of the workforce will be comprised of Millennials. What are you doing to modernize your workplace? Today, the answers are increasingly nuanced, characterized by a cycle of changes in the workplace.
After a revolution in the workplace spurred by technology, companies are finding that a balanced approach may be the most effective. Explore this article to learn more.
Cisco Webex Contact Center
This solution brief explains how businesses can optimize the performance of their contact centers with the Cisco Webex Contact Center Solution. For more information, please reach out to us today.
Find the right productivity accessory for your computer
This weblink offers a host of information about the services and accessories you can use with each Lenovo product. For more information about Lenovo productivity accessories, please contact us.
Tuesday, August 11, 2020
Top ways marketing can help sales succeed
How well do your sellers and marketers work together? Do your customers know they're working on the same team?
Buyers don't distinguish between marketing and sales. They expect a consistent experience when they're working with a company--whoever they're working with. It's important to keep this in mind as you're thinking through internal processes and systems.
With Dynamics 365, your marketing and sales teams share common data, a complete view of customers, and Office 365 collaboration tools. With integrated solutions in place, you can deliver a seamless customer experience. Check out this e-book, then contact us to learn how your sales and marketing teams can work better together.
Webex delivers seamless collaboration in every space
This infographic depicts how Webex provides simple and intelligent collaboration spaces anywhere, ranging from the desktop to the boardroom. It also explains how Webex's functionality is enhanced by features such as the Webex Assistant, as well as meeting transcriptions, intelligent views, proximity pairing, and more. For more information, please contact us today.
Productivity Solutions
This flyer provides a concise overview of Lenovo productivity solutions, along with their most important features and technical specifications. For more information about Lenovo productivity solutions, please contact us.
Boost productivity and increase revenue
Today's businesses are overloading sellers with multiple sales tools that complicate an already involved sales process. Despite significant investments of time and money in implementing these processes, they don't actually help sellers do their jobs better. Check out this infographic to learn how Dynamics 365 can alleviate these pains and increase productivity with a single, intuitive system. Contact us today to find out how we can help you adopt the right sales tools for your business needs.
Boost productivity and increase revenue
Today's businesses are overloading sellers with multiple sales tools that complicate an already involved sales process. Despite significant investments of time and money in implementing these processes, they don't actually help sellers do their jobs better. Check out this infographic to learn how Dynamics 365 can alleviate these pains and increase productivity with a single, intuitive system. Contact us today to find out how we can help you adopt the right sales tools for your business needs.
Customer Story: Think Up Consulting Recap
With its global client base increasing, Think Up Consulting needed to improve its remote working capabilities. Its VPN-based system sometimes made it difficult for employees to remotely access files. And without a centralized platform, employees wasted time switching between disparate systems.
But with Windows 10 and Microsoft 365 Business, Think Up created a unified solution, increased productivity and security, improved efficacy, and reduced costs. Think Up Consulting empowers its employees to achieve more together.
We can help you increase your global client base. Contact us to learn more.
Wednesday, August 5, 2020
4 Reasons Why Companies are Choosing CRM Over Traditional Marketing tools
Within this digital marketing environment, relationship marketing is the name of the game and customer relationship management (CRM) is the method. With its ability to break down silos and offer insights across multiple functions, CRM is helping companies provide a cohesive and well-coordinated experience to customers. Check out this article to learn more about the benefits of CRM.
10th Gen Intel® Core™ i7 Mobile Processors - Multi-Benefit Overview
This brief video, "10th Gen Intel® Core™ i7 Mobile Processors Multi-Benefit Overview," shows what sets the latest generation of Intel processors apart from the rest: superior graphics, intelligent performance, and all-day battery life to power marathon work or play.
Mobilize Your Workforce Without Skipping a Beat
This on-demand webinar explains how a new reality is forcing everyone to change the way they work and highlights how Cisco Meraki cloud-managed security appliances deliver an "in-office" experience virtually. For more information on Cisco Meraki, contact us today.
Lenovo Workstations - Neoscape
This video showcases how Lenovo workstations are transforming a leading architectural visualization agency's ability to realize more. Their power and reliability allow teams to make changes out in the field as effectively as if they were in the office, and to bring new ideas to life side-by-side with clients in real time. Tasks that traditionally would have required hours now take only minutes. Lenovo workstations facilitate innovation, redefine what's possible, and are changing the game when it comes to creative workflows and efficiencies. Contact us today to learn more.
Cost Savings and Business Benefits Enabled by Windows 10 Security Features
$1.1 million was saved by those using Windows 10 as a result of reduced productivity impact of malware infections. This Forrester Consulting study, commissioned by Microsoft, examines the Total Economic Impact™ of Windows 10 security features. Windows 10 provides a completely integrated solution, which impacts overall security and minimizes use of system resources.
Check out the full study to learn more about Windows 10 features to better understand the benefits, costs, and risks associated with this investment with Coastal Computer Systems Inc..
View: Cost Savings and Business Benefits Enabled by Windows 10 Security Features
Tuesday, August 4, 2020
PC Reliability Study: Workstation Overview
This study found that in their first 3 years, Lenovo® workstations have lower average repair rates than both the industry and competitors. Additionally, research found that more than 90% of customers are likely to buy Lenovo again—the highest percentage in the industry. At a time when reliability and satisfaction are critical to most PC workstation purchases, this study is a valuable resource, explaining why the new Lenovo workstation is the solution. Contact us today to learn more.
Mobile 10th Gen Intel® Core™ U-Series and Y-Series Processors
This product brief, "Big-Time Entertainment in Remarkably Light and Thin Designs," breaks down the features and specifications that make the Mobile 10th Gen Intel® Core™ U-series and Y-series processors an excellent choice for immersive gaming, 4K HDR video streaming, and high-resolution photo editing.
View: Mobile 10th Gen Intel® Core™ U-Series and Y-Series Processors
Is Inefficient Mobile Working Damaging Your Business?
This infographic depicts the costs of not enabling mobile workers and highlights how companies can benefit from cloud communications. For more information on Cisco Designed remote work solutions, contact us today.
Customer story: Mashreq Bank increases growth and market share through digital transformation
How does the oldest bank in the UAE stay relevant? According to Mashreq Bank, the secret is in their people and their culture of innovation. Modern tools like Dynamics 365 capture important customer data so sales reps can spend more time focused on their clients. Check out this video to learn more about how they are using technology to support their sales team.
Reduce costs with Windows and Office
70% of small and midsize businesses (SMBs) reinvest saved money into their business thanks to the cloud.
Simplify the process of keeping devices up to date while saving time, reducing costs, and gaining control. Check out this infographic--which shows industry trends, pain points, and proof points--to learn why and how.
And to find the right Windows 10 and Microsoft 365 Business solution for your business to reduce costs, contact our team at Coastal Computer Systems Inc..
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