Wednesday, August 26, 2020
Webex Contact Center AI
This infographic shows how Cisco Contact Center solutions use AI and Webex Teams to route customers to the right agent and provide agents with all the data they need to deliver an outstanding CX. Please contact us for more information about Cisco Contact Center solutions and Webex.
Lenovo launches EdVision, a program that will help schools transition to e-learning
This blog post features information about how Lenovo's EdVision program is bringing technology to underserved areas so that educators can roll out distance learning programs. It also features a link to Lenovo's EdVision page for further information. To learn more, contact us!
Lenovo EdVision Program Brochure
This brochure explains how Lenovo EdVision streamlines the digital learning process, helping educators to make the transition into e-learning seamlessly as they roll out new technology at scale. Contact us today for more information.
Tuesday, August 25, 2020
Top signs to know you've outgrown basic email marketing
The time of blast email marketing is over. As both the marketplace and available technology evolve, so does the marketing needs of your business. New technology like Dynamics 365 offers an automated marketing solution to help even small businesses deliver the personalized content customers have come to expect. Contact us today to learn more about how you can integrate Dynamics 365 and provide the experience your customers deserve.
View: Top signs to know you've outgrown basic email marketing
Top signs to know you've outgrown basic email marketing
The time of blast email marketing is over. As both the marketplace and available technology evolve, so does the marketing needs of your business. New technology like Dynamics 365 offers an automated marketing solution to help even small businesses deliver the personalized content customers have come to expect. Contact us today to learn more about how you can integrate Dynamics 365 and provide the experience your customers deserve.
View: Top signs to know you've outgrown basic email marketing
Lackluster Teamwork? Tips For Boosting Performance
How can you improve teamwork for your team? And what does successful teamwork look like for employees across different generations? Research shows that regular constructive feedback is key to making employees feel that their contributions are valued, especially among younger workers. This in turn translates to increased motivation among all employees and a reinforcement of the team's core values. Check out this article for more on how to help engage your employees and facilitate better teamwork.
Customer Story: Clifton Coffee Overview
For Clifton Coffee Roasters, the first step to growing their business was to improve internal communication within the company. In the past, communication among team members was extremely disjointed, so it was challenging for team members to connect in an efficient manner. And as the business expanded and more employees were onboarded, the communication breakdown became even worse.
Enter Teamwork solutions from Microsoft. With a streamlined communication strategy that provided a single hub for company resources and multiple methods for team members to connect no matter where they were individually located, Clifton Coffee Roasters was able to grow into one of the UK's premier coffee companies. Contact our team to see how we can help transform your business with an upgraded teamwork platform.
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